Welcome to the Hotel Dev Palace FAQ page!
Here you’ll find answers to the most common questions our guests ask. If you need further assistance, our front desk team is available 24×7 to help you.
🕐 1. What are your check-in and check-out timings?
- Check-in: 12:00 PM
- Check-out: 11:00 AM
Early check-in or late check-out may be available upon request, depending on room availability and may involve an additional charge.
💳 2. What payment methods do you accept?
We accept all major credit/debit cards, UPI, and cash payments. Online bookings can be made securely through our website or authorized travel partners.
🏨 3. Do you offer room service?
Yes! We offer 24-hour room service so you can enjoy meals and refreshments from the comfort of your room.
🍽️ 4. Does the hotel have a restaurant?
Yes, Hotel Dev Palace has its own multi-cuisine restaurant serving delicious Indian and international dishes freshly prepared by our chefs.
🌐 5. Is Wi-Fi available for guests?
Absolutely! We provide complimentary high-speed Wi-Fi throughout the hotel for all our guests.
🚗 6. Do you offer parking facilities?
Yes, free parking is available for all in-house guests and visitors.
🧺 7. Are laundry services available?
Yes, we provide laundry and dry-cleaning services on request. Charges may apply based on the items.
🚭 8. Is smoking allowed inside the hotel?
Smoking is not permitted inside non-smoking rooms and indoor public areas. Designated smoking areas are available.
🧳 9. Can I modify or cancel my booking?
Yes.
- Cancellations made 48 hours before check-in are fully refundable.
- Cancellations made within 48 hours will be charged one night’s room rate.
You can view full details in our Refund & Cancellation Policy page.
👨👩👧 10. Do you allow extra guests in rooms?
Yes, extra guests can stay for an additional charge depending on the room type. Please inform the front desk in advance to arrange extra bedding.
🐾 11. Are pets allowed at the hotel?
Currently, pets are not allowed, unless pre-approved by the management for special circumstances.
🎉 12. Do you provide facilities for events or parties?
Yes, we have banquet halls and event spaces suitable for parties, meetings, and small gatherings. Contact our team to customize your event.
✈️ 13. Do you provide airport pickup and drop services?
Yes, we can arrange pickup and drop services upon prior request (charges applicable).